HELP CENTER

If you have any further questions please reach out.

HOW DO I TAKE CARE OF MY JEWELLERY?

It is always recommended with machine made and petite jewellery, that you do not sleep with them as this may cause accidental breaks which will require repairs.

Book your jewellery in for a polish and receive a complimentary check of the locking mechanisms, chain ends, stone settings and integrity.

We recommend you have your jewellery checked and cleaned by our professionals yearly to ensure any repairs required are identified and carried out in a timely manner to avoid any loss of stones or jewellery.

WHAT METALS ARE YOUR HANDMADE PIECES MADE IN?

All handmade jewellery requests can be made in your choice of 9ct and 18ct yellow, white or rose gold.

HOW LONG WILL IT TAKE TO MAKE MY HAND MADE JEWELLERY?

All time restraints and dates will be discussed during your in person consultation.

Typically it will take 1-3 weeks if one of our catalogue items are not in stock.

Please note until paid in full, all articles of jewellery remain the sole property of A & S Jewellers.